The current business climate dictates that unanswered calls are unacceptable and financially depleting. Customers who grow weary of waiting in line to talk with a representative, or who are placed on hold for extended periods of time could each represent lost business. When any business invests in a communication system, it must consider call processing and messaging requirements when evaluating the myriad of solutions. NEC offers a variety of voice mail solutions for their IPK II system, including the economical but powerful Inmail for smaller businesses or the more advanced Unified Messaging Platform, CTI Mail.

NEC Electra Elite IPK II InMail

Inmail is NEC's newest voice mail application, designed for smaller businesses needing basic voice mail functionality up to 4 ports. While competitively priced, it offers features far beyond those available on many other systems, such as an HTML GUI interface for administration through the IPK's built in Ethernet port, answering machine emulation, and conversation recording.

NEC Electra Elite IPK II CTI Mail

NEC's powerful CTI Mail platform allows you the convenience of Unified Messaging and advanced call control features. Voice Mail messages can be delivered to your Outlook folder, allowing you to prioritize messages in the same way you do with email. This also provides an easy way for you to document messages by saving them as .wav files. Faxes, Voice Mail and Email can all be managed in the same convenient location. Call management features allow you to manage multiple phone calls through a desktop interface, making this an extremely powerful tool for increasing your personal productivity and efficiency